Delivery Delay Policy
🚚 Delivery Delay Policy – The Elite Fashion
At The Elite Fashion, we strive to maintain a wide selection of products for our customers. However, certain items may occasionally go out of stock, leading to delays. This policy outlines how we handle such situations.
🛑 1. Notification of Restock Delays
- If an ordered item is temporarily out of stock, customers will receive an email notification within 48 hours.
- We will provide an estimated restock date whenever possible.
- Estimated restock timeline: 15-20 working days.
- If the item is not available within 15-20 working days, you may replace your order with another item.
- ❌ No order cancellation or refund policy applies.
⏳ 2. Reasons for Restock Delays
Delays may occur due to:
- High demand for specific products.
- Supply chain disruptions.
- Seasonal inventory fluctuations.
- Delays caused by courier services.
🔄 3. Customer Options
If an item is delayed due to restocking, customers can choose to:
✅ Wait for the item to be restocked and shipped.
✅ Replace the item with another product for faster delivery.
❌ Order cancellation & refunds are not available.
🛠 4. Order Modifications
Customers can modify their order if the item is out of stock, including:
- Selecting an alternative product.
- Adjusting quantities.
🚛 5. Delivery Delays Due to Courier Services
- If a delivery delay occurs due to the courier service, particularly for the Original Collection, the customer must wait for the completion of the delivery.
- ❌ No order cancellation, refund, or exchange policy applies in such cases.
- The responsibility for courier-related delays rests entirely with the courier service.
📞 6. Contact Information
For questions regarding delays or restocking, please contact our customer support team:
📞 WhatsApp: +91-95594 30089
📧 Email: elite.fashion0786@gmail.com
By placing an order, you agree to this delay policy. We appreciate your patience and continued support as we work to restock our inventory.
💖 Thank You for Shopping with The Elite Fashion!